Private Client FAQ

AlliWelcome to our wellness and weight loss client Frequently Asked Questions page!

Although most people will never experience any negative affects while using our wellness, weight loss, anti-aging protocols, we do understand the questions you raise.

Below you’ll see a list that we’ve compiled over the years of our most frequently asked questions.

If you do not see your specific question here you may always email us for support at: support@stephencabral.com.

 


Online Orders & Shipping Questions

When do orders arrive?

Monday – Friday Shipping

  • Ground is 4-5 business days (M-F)
  • Priority is 2-3 business days (M-F)

Do the supplement packages come with directions?

Dr. Cabral has created an exclusive “how-to” cheat sheet that comes along with each nutritional supplement package.

This includes a shopping list and guide for the Candida/Bacterial Overgrowth Protocol, Allergy Protocol, and the Parasite Protocol.

Is there any difference in ordering on DrCabralDetox.com vs. StephenCabral.com?

There is no difference between the two websites. However, DrCabralDetox.com exclusively speaks about and offers two products: The Dr. Cabral Detox and the Daily Nutritional Support Shake.

How much is shipping?

We pay for the standard ground shipping on all orders over $99.

For orders less than that, it is $4.95 for ground and $9.95 for priority. It actually costs over $12, but we pay the difference to keep your costs lower.

Shipping to Canada and the UK is $12.95 and International rates vary depending on the country.

Do you do sales?

We offer all functional medicine brands at the lowest price. However, bulk orders are available at a discount by selecting multiple quantities. This option is available for most of our products.

What is your return policy?

The Dr. Cabral Detox has a 365-day, 100% money-back guarantee. All other unused/undamaged products may be returned within 90 days from the time of purchase.

Do you offer customer support?

Absolutely! We pride ourselves on creating the best customer experience! If you have any questions, please email us at support@stephencabral.com or support@drcabraldetox.com, Monday – Friday (8:30am – 5:30pm EST).


Food

Can I eat potatoes?

Yes, you may eat potatoes without the skin. Sweet potatoes, yams, and non-white potatoes are always a better choice.

What am I supposed to eat for meals?

Breakfast should be your specified smoothie, which includes the daily nutritional support powder as well as one cup of berries. For most people, on week two, you may add in 1 cup of greens like spinach, or 1 tablespoon of the daily fruit and vegetable blend. Week three, you can try adding up to 1 tablespoon of coconut oil.

Do I have to have the shake for breakfast?

One of the fastest ways to heal is to ask the body to use less energy for digestion. When the body is just waking up first thing in the morning, you do not want it to try to digest a heavy meal. However, instead of having the smoothie, you may eat a bowl of fruit on the side, mix the shake powder with water, and consume them separately.

Can I eat grains for the first 21 days?

Unless you’ve been specifically told that you can eat grains such as rice, oats, quinoa, or buckwheat, please exclude them for the first three weeks. If you were instructed to, then try them one at a time. You can do that by adding half a cup at lunch.

How do I stay on the plan while traveling?

For breakfast, you can just bring the small container of the daily nutritional support powder with you when traveling. You can then have a bowl of fruit along with your shaker bottle filled up with 16 to 20 ounces of water and two scoops of the powder for breakfast. Lunch and dinner will remain the same whether eating out or not. You can just choose a simple fish dish at a restaurant with 1 to 2 sides of vegetables and an optional rice or sweet potato if desired. You can also have them bring olive oil and lemon slices as a dressing on the side if you would like. If you are beyond the 21–28 days of your initial plan, you can also enjoy a cheat meal once per week.

What does a cheat meal consist of?

The once-per-week cheat meal can be any food that you desire. It should not be over the course of one day, but rather at one meal. However, it is ideal not to eat any of the foods that you tested positive for as a food sensitivity.

What foods can I eat?

During the first 28 days of your wellness plan, unless otherwise instructed, you should stick to the foods that are included in the Cabral sensitive gut diet. Unless told otherwise, you can eat any of the proteins, 2 dozen fruits, 3 dozen vegetables, and healthy fats. After 21–28 days of your wellness plan, you may begin adding in the gluten-free grains.

When can I add in additional foods that aren't on the list?

When all digestive, health, or fatigue issues have subsided you may include any proteins, fruits, vegetables, healthy fats (including nuts), and all gluten-free grains that you would like. The only foods we exclude are those that are processed, contain dairy, or that contain gluten. We prefer to reserve those for cheat meals only in order to live and enjoy an overall healthy lifestyle.

I see that some foods are bolded on the food shopping guide. Are those the only ones I should be eating?

No. You may eat any of the foods from the protein, fruit, vegetable, and healthy fat columns unless otherwise instructed. The bolding just represents the foods with the least amount of wellness associated issues.

Should I stay away from the foods on the shopping guide that have an asterix?

If you have allergies, acid reflex, or histamine issues, then we do suggest staying away from those foods as best you can for the first 21 days. If you do not have allergies or other histamine issues you do not have to worry about those foods and can include them right away.

Can I snack between meals?

Right now, your meal plan is set up as a smoothie for breakfast, a whole food lunch, optional mid afternoon snack, and a whole food dinner. No other snacking should be included initially. The reason for this is that we want to give you three hours at minimum between meals so that all of the food can move through your stomach before adding new food. This should help improve your energy, digestive strength, and other absorption issues.

I feel hungry - can I add more food?

If you are losing weight or feel hungry, you can always increase the portion sizes of the food included in your plan. For example, you can add 2 cups of berries to your smoothie in the morning and an additional serving of vegetables, gluten-free starches, and protein at lunch and dinner.

I'm losing too much weight, what can I do?

Well, it’s normal to lose a few pounds initially due to a drop in inflammation. If you feel like you’re losing too much weight we recommend adding in more carbohydrates at breakfast, lunch, and dinner. You may add in another cup of fruit to your smoothie as well as another cup of a gluten-free starch at both lunch and dinner. If this is not enough you may also add additional healthy fats at both lunch and dinner.

If I exercise in the morning should I have my shake before my workout or after?

If you do not feel tired going into your workout, you can have your shake afterward. If you feel hungry upon waking and don’t think that you can work out without something in your stomach you could consume half of the shake before you work out and half afterward.

There are several foods I don't eat out of suspicion that I am sensitive to them. I would like to find out with the food sensitivity test. Should I re-introduce these foods before the test that way they are in my system?

We recommend eating a variety of foods such as dairy, eggs, nuts, gluten, soy, avocado, or any other foods that you want to test for 2 to 3 days before completing your food sensitivity test.

What are the safe starches I can eat?

The safe starches are listed under the vegetable category as yams, yucca, sweet potatoes, potatoes, and other vegetables. These are acceptable even during the first 21 days. After 21 days you may decide to try some gluten-free grains, which are listed in the yellow column on your one page shopping done.

What types of sauces, dressings, or condiments can I use?

For the first 21 days, we recommend only using olive oil, freshly squeezed lemon, a pinch of sea salt, black pepper, and any dried herbs or spices as a sauce or dressing. After that, you may include other sauces that are made up of the foods that are on your shopping list.

What is the gluten-free & dairy-free waffle, pancake and muffin recipe you allow?

* 1 cup @BobsRedMill oat flour
* 2 teaspoons baking powder
* ¼ teaspoon Himalayan sea salt
* 2 tablespoons organic maple syrup
* 1 teaspoon alcohol free vanilla or maple extract
* 1 egg (or use vegan 2 TBSP ground flax & water or 1/2 mashed banana)
* 1 cup organic blueberries or other fruit – optional (Frozen or regular)
* 3/4 cup vanilla unsweetened almond or other nut milk

Instagram Recipe Link

If I'm trying to lose weight should I exclude all fruit?

If you’re trying to lose weight you may limit your fruit intake to berries and just have them to 1/2-1 cup with your a.m. smoothie and as a mid afternoon snack if desired.

Can I have soup?

You may make a soup out of any of the foods listed on your food shopping guide. However, it is not advised to use onion or garlic since they can feed yeast and bacteria.

I thought garlic and onion killed bacteria?

Onions and garlic contain a nutrient called allicin. This product kills yeast, fungus, and bacteria. However, it is typically used in a nutritional supplement form, which is an extract and not the whole food. If someone with yeast or bacterial overgrowth uses the whole food, the prebiotic fibers can feed yeast and bacteria.

What is a good afternoon snack?

A good afternoon snack would consist of a bowl of fruit, a second smoothie, the all in one shake powder with water, a handful of rice crackers and hummus or guacamole, or cut up vegetables and some white bean dip.

Can I eat before bed?

Ideally, there is no snacking or eating after dinner. The reason for this is that we are trying to allow for 2 to 3 hours of digestion before getting into bed. This will then allow you to properly detox overnight and work on the gut pathogen removal process. By eating before bed you are restarting back up the digestion process, which can affect both detoxification and sleep quality.


Supplements

Do I continue to take supplements after the first month?

You will continue all supplements for 12 weeks unless otherwise stated. After 12 weeks, you will begin to wean off of the nutritional supplements as decided by your health coach or practitioner. The items that change after the first month are those on the candida or bacterial overgrowth protocol. They are listed in the right-hand column of your personalized wellness plan and they tell you which ones to move to next.

I felt groggy the next morning after waking up. Could it be one of the supplements?

If you are taking Natural Calm, Best Rest Formula, or Melatonin, we recommend that you eliminate all of them for one night and then start back with just one at a time. For example, if you use the natural calm you will not use any of the others that first night. If you don’t feel groggy the next morning, then add the best rest formula. If you do feel groggy with the best rest formula, decrease the capsules to just one and see if you still feel groggy. The goal is to just change one variable at a time until you find out the right dosage for you.

I feel bloated while using the shake in the morning?

Make sure you are only using 16 ounces of water, 1 cup of blueberries, and two scoops of the Daily Nutritional Support Powder. Also, be sure you are drinking this over a 60-minute time period. This is a hypoallergenic formula and adding an additional food or supplements to this, or drinking it too quickly, could cause bloating. In the future, you may be able to add greens, coconut oil, or other nutritional supplements as your digestion get stronger.

Can I mix my nutritional supplements in food?

If you have difficulty swallowing nutritional supplements, you may mix them in some puréed food or a smoothie. Please do keep in mind that some herbs are very bitter and may be difficult to take outside of the capsule.

Can I take my additional supplements on top of what you recommend?

In order to control all variables, in the beginning, we do not recommend using any other nutritional supplements outside of what was recommended. This allows us to make changes and adjustments as needed with your protocol while using a program we know works. Please do continue on all medications you have been prescribed by your MD. In the future, you may be able to add other supplements as well.

Should I complete an intestinal cleanse?

Approximately 4 to 6 weeks after beginning your protocol it is recommended that you do an intestinal cleanse. This allows you to remove excess bacteria, yeast, and waste from your intestines to improve gut health. This is optional, but our wellness clients have seen great improvements after completing the simple 5–7 day protocol. The protocol is available at Cabral Wellness Institute and online at StephenCabral.com/store and comes with easy to follow instructions. You do not have to worry about staying home from work and it does not cause extreme diarrhea or loose stool. What it does do, is increase your bowel movements to three times per day while removing excess waste from the lining of the intestines.

Is it okay to take other supplements during the Candida and Bacteria Overgrowth Protocol?

If you’ve been recommended other nutritional supplements by your functional medicine doctor or health practitioner, you may continue on with those as long as they do not include probiotics, additional fiber, or any protein powders that are not included on your food guide.

 


Follow Up Consultations

When should I schedule a follow-up consultation?

If you were working with a health coach, we do recommend 30-minute bi-weekly follow-up calls or office visits. Dr. Cabral usually meets every 4 to 8 weeks as needed with new wellness clients. After completing your initial 12–16 week protocol, follow ups are at your discretion.

What will I receive at my follow-up consultation?

If you were working with a health coach, you will get advice and suggestions on how to improve your meal planning. Simple meal plans, food additions, nutritional supplement advice, and other aspects of following through on your wellness protocol will be included. Dr. Cabral offers the same types of recommendations as well as more intricate supplements, lab testing and detoxification protocols.

How do I complete the dry brushing?

You can learn all about dry brushing and how to complete a simple detox treatment each morning before you get the shower at this link:

http://stephencabral.com/375-2/

http://stephencabral.com/321-2/

How do I use an Epsom salt bath?

You can learn how to complete an Epsom salt bath and all of its benefits at this link:

http://stephencabral.com/321-2/

How do I use an infrared sauna?

You can find out the benefits of using an infrared sauna at this link:

http://stephencabral.com/321-2/

To schedule an infrared sauna, simply look up a wellness center in your community that offers one. We recommend starting with a 25 minute infrared sauna. If you can do a massage before hand it will heighten the detox effects. You can complete an infrared sauna as often as every day if you would like.

How do I complete a coffee enema?

You can learn how to do a coffee enema and the benefits of coffee enemas at this link:

http://stephencabral.com/cabral-concept-070/

Why do you recommend going to bed at approximately 10PM and waking up at 6AM?

The best way to rejuvenate and heal is by getting more hours of sleep before midnight. The reason for this is that when you work with the natural circadian rhythm of your body, it allows you to go to bed a few hours after it gets dark and wake up with the sun. This regulates your body’s ability to produce cortisol upon waking and start to lower cortisol by bedtime which is exactly what should happen. When you are exposed to bright lights at night and stay up late, it produces higher levels of cortisol and decreases melatonin production causing health and sleep issues.

How often should I redo my lab tests?

If you ran initial lab tests, follow ups do not need to be done for 4 to 6 months. This is enough time for the body to turn over red blood cells and for you to see the difference on your lab tests.

Do I need to meet with a health coach or Dr. Cabral to run a lab test?

New clients will need to meet with Dr. Cabral or one of his health coaches before deciding on lab testing. After lab testing has been completed, a follow-up consultation will be scheduled to review those results. If you have already run lab tests in the past and if you are a current wellness client, you do not need to meet with any of the practitioners before picking up a lab test. Lab tests may be purchased by contacting our center. Lab tests do not include a consultation but will need to be scheduled at the time of purchase.

When should I schedule a consultation?

Our health coaches typically meet with their clients every two weeks for a 30 minute call or appointment. Dr. Cabral meets with his clients for their initial appointments as well as a follow-up appointment about 3 to 4 weeks later to review lab results and go over their personalized wellness plan. Consultations should be booked by phone or email at least 2 to 3 weeks in advance since we book out at least that far.


Candida & Bacterial Overgrowth (CBO) Protocol

What should I have for breakfast?

Dr. Cabral’s number one recommendation for his wellness clients and those on the yeast and bacterial overgrowth protocol is to have a Daily Nutritional Support smoothie with one cup of fruit, 1 cup of leafy greens (like spinach), and 1 tablespoon of healthy fats such as chia seeds, flax seeds, or coconut oil.

When should I take my supplements?

You should’ve received a two-page instruction guide on how to take your nutritional supplements. All of the herbal and enzyme-based formulas are taken on an empty stomach upon waking up and before bed. To get the most benefits from your probiotics, I recommend taking them away from your antibacterial or anti-fungal herbs at breakfast and dinner.  This allows the two different types of formulas to not have to compete with one another. However, if you do get nauseous you may take all of your Candida and Bacterial Overgrowth Protocol supplements at breakfast and dinner.

What if I forget to take supplements at the specified time?

If you forget to take your supplements upon waking you may simply take them with breakfast. If you forget to take all of your a.m. supplements you do not need to double up at dinner/before bed.

How do I know it’s working?

Dr. Cabral specifically created this exclusive Candida and Bacterial Overgrowth Protocol to work from gentlest to strongest over the course of 12 weeks. This allows for most individuals to never have any die off symptoms and thus it is just working in the background as you go about your day. You will begin to feel less bloating, gas, and digestion will become easier.

What do I do after I complete the whole protocol?

After you complete the 12 week protocol, Dr. Cabral recommends using the Candida Gut Rebuilding Protocol. This consists of the Daily Probiotic Support and the Healthy Gut Support powder. The Healthy Gut Support is simple to use and you can just add one scoop to your morning smoothie or consume it upon waking or before bed.

This protocol contains 50 billion dairy free, low histamine probiotics, as well as the glutamine and zinc needed to help seal up the gut wall. The Gut Rebuilding protocol is an add-on, since it is not needed in order to remove Candida and bacterial overgrowth. It is your option to continue on with this or not.

At this time we also recommend introducing an array of new health foods one by one to see how they work with your digestion. Dr. Cabral also recommends continuing on with the Daily Nutritional Support smoothie for breakfast.

How long should I use the Gut Rebuilding Protocol?

Dr. Cabral recommends 90 days for the leaky gut, “healing in sealing” protocol (Healthy Gut Support & Daily Probiotic Support). This allows enough time for the glutamine and zinc to do their job by rebuilding a nurse in the wall. You may continue on longer if you’d like. Dr. Cabral himself still completes this protocol twice a year for his own ongoing health.

How do I know the Candida and/or Bacterial overgrowth is gone?

If your symptoms have largely gone away and you no longer have gas, bloating, or digestive issues, you may assume you have limited the overgrowth. However, if you would like to verify the results, you may run an Organic Acids Test. This specific lab will show you if you have any additional yeast or bacterial overgrowth to remove. You may find the link for that here:

 

Organic Acid Testing

When should I retest the OAT after completing the protocol?

After you completed the full 12 week protocol, you may then decide to run the Organic Acids Test to confirm you have eradicated the Candida and Bacterial Overgrowth.

Do I need to retest my candida/bacterial levels?

You do not need to run an Organic Acids Test to confirm your results if you choose not to. Not all of our wellness clients decide to spend the money on retesting if they are already feeling better and do not have any of the symptoms of the bloating, gas, or digestive issues like they had before they started. If you prefer to confirm your results here is the link to complete a home lab test:

 

Organic Acid Testing

I think I’m having a die-off reaction, what should I do?

If you’re having any negative reactions to the nutritional supplements or protocol, simply stop for three days and then begin by using just one nutritional supplement at a time. You may start with any supplement for that month and just use one capsule with breakfast. If that supplement does not give you any issues you may then increase it to both breakfast and dinner at one capsule. If this works, you will then do two capsules at breakfast and two at dinner

Once you confirm this supplement is not giving you any issues, you may then proceed with adding in the next two. Begin slowly and always just use one capsule of the new product. If you were someone that gets nauseous easily when taking nutritional supplements, always take them together mid-meal at breakfast and at dinner time.

Is it okay to take other supplements during this protocol?

If you’ve been recommended other nutritional supplements by your functional medicine doctor or health practitioner, you may continue on with those as long as they do not include probiotics, additional fiber, or any protein powders that are not included on your food guide.

 

When do I switch supplement bottles?

Some supplement bottles will run out faster than others.

Switch to it’s next replacement item after the bottle runs out.

They are replaced in this order:

OrthoFlora -> Candida Clean -> SF722

Candisol -> Florafilm -> Healthy Belly

Saccharomyces Boulardii -> SCD acidophilus -> Femecology

Which supplements should I switch to for the candida protocol?

Month 1:
Ortho Flora
Candisol
Saccharomyces Boulardii

Month 2:
Candida Clean
Florafilm
SCD acidophilus

Month 3:
SF722
Healthy Belly
Femecology

Once you finish the 12 weeks of the Candida protocol, we do recommend sealing the gut lining while using a product called Healthy Gut Support, as well as taking the Daily Probiotic Support.

.

What do I do after the Candida Cleanse Protocol?

Once you finish the 12 weeks of the Candida protocol, we do recommend 30-60 days of sealing the gut lining by using a product called Healthy Gut Support, as well as taking the Daily Probiotic Support.
 
We also recommend starting your day with the Daily Nutritional Support shake, Dr. Cabral Daily protocol, or Daily Activated Multi-Vitamin
 
> Candida Protocol Finisher (Healthy Gut Support & Daily Probiotic Support)
 
> Daily Nutritional Support (shake powder)
 
> Dr. Cabral Daily Protocol (Daily Nutritional Support, Daily Fruit & Vegetable Blend & Daily Probiotic Support)